Privacy Policy

Welcome to MillarQ Design Studio’s Privacy Policy (“Policy”). This Policy explains how MillarQ Design Studio collects, uses, stores, processes, and protects your personal data when you access or use our website, products, or services.

MillarQ Design Studio (“we”, “us”, “our”) is engaged in the business of interior design and décor services. This Policy applies to all users who access or interact with our website www.millarqdesign.com (the “Platform”) or avail of any products or services offered by us (collectively, the “Services”).

We are committed to respecting your privacy and protecting your personal data. To provide you with access to our Services, we collect and process certain information about you. This Policy explains how such personal data is handled.

By accessing or using our Services, you confirm that you have read, understood, and agreed to be bound by this Policy and consent to the processing of your personal data as described herein.

1. BACKGROUND AND KEY INFORMATION

(a) About Us

The Services are made available to you by MillarQ Design Studio. If you have any questions about this Policy, the manner in which we process your personal data, or any related concerns, you may contact us using the details provided below.

MillarQ Design Studio is located in Sarita Vihar, Delhi, India. You may reach us via email at Contact@millarqdesign.com.

(b) How This Policy Applies

This Policy applies to individuals who access or use our Platform, engage with our Services, or interact with us as prospective or existing customers (“Users”). By using our Services, you consent to the collection, storage, usage, processing, and disclosure of your personal data in accordance with this Policy and applicable laws.

(c) Third-Party Links

The Platform may contain links to third-party websites, plug-ins, applications, or services. Accessing such third-party links may allow those parties to collect or share data about you. We do not control these third-party platforms and are not responsible for their privacy practices. We encourage you to review their privacy policies before sharing any personal data.

2. PERSONAL DATA THAT WE COLLECT

When you use our Services, we may collect personal data such as your name, contact details, address, email address, mobile number, and location.

We may also collect identity and profile information including photographs, language preferences, interests, hobbies, and other information voluntarily shared by you.

To provide interior design services, we may collect property-related information including property type, size, layout, furniture preferences, colour schemes, room details, and ownership status.

Technical data such as IP address, browser type, device information, operating system details, access time, page views, usage patterns, and approximate location may be collected automatically.

We may further collect transaction data, including service details, payment information processed through authorized payment gateways, and transaction history, along with usage data related to your interaction with the Platform.

3. HOW WE COLLECT PERSONAL DATA

(a) Information Provided by You

We collect personal data when you create an account, submit inquiries, request Services, participate in surveys or promotions, provide feedback or testimonials, or communicate with us through any channel.

(b) Automated Data Collection

We automatically collect certain technical and usage data through cookies, web beacons, server logs, pixel tags, and similar technologies when you access or use the Platform.

(c) Third-Party Sources

We may receive personal data from third-party service providers such as analytics partners, advertising networks, payment processors, social media platforms, and publicly available sources, where permitted by law.

4. HOW WE USE YOUR PERSONAL DATA

We use personal data to provide, operate, and improve our Services. This includes creating and managing user accounts, processing transactions, delivering interior design services, and managing customer relationships.

Your personal data may also be used to personalize your experience, monitor Platform usage, improve service quality, conduct internal analysis, respond to queries, administer business operations, and comply with legal obligations.

By using our Services, you authorize us and our authorized partners to contact you via email, phone, or other communication methods for service-related and marketing purposes, subject to applicable laws.

5. COOKIES

We use cookies to recognize users, remember preferences, enhance user experience, and analyze Platform performance. Additional information regarding cookies may be found in our Cookie Policy.

6. DISCLOSURE OF PERSONAL DATA

We may share your personal data with internal entities within MillarQ Design Studio and with third parties who assist us in operating our business and providing Services.

Such disclosures may include service providers, associate partners, analytics providers, advertising networks, and regulatory authorities, where required by law. All third parties are required to protect your personal data in accordance with applicable laws.

7. ACCESS AND UPDATING PERSONAL DATA

You represent that all personal data provided by you is accurate and up to date. We make reasonable efforts to allow you to access and correct your personal data, subject to legal requirements.

8. TRANSFER OF PERSONAL DATA

Your personal data may be transferred to and stored in countries outside your country of residence. We ensure such transfers comply with applicable data protection laws. By using our Services, you consent to such transfers.

9. DATA SECURITY

We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, loss, or misuse, in accordance with applicable laws.

10. DATA RETENTION

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Policy and to comply with legal and regulatory obligations.

11. BUSINESS TRANSITIONS

In the event of a merger, acquisition, restructuring, or sale of assets, your personal data may be transferred as part of such transaction, subject to applicable legal safeguards.

12. OPT-OUT

If you wish to opt out of marketing communications, you may email contact@millarqdesign.com from your registered email address. Your request will be processed within fifteen working days.

13. UPDATES TO THIS POLICY

We may update this Policy from time to time. Any changes will be communicated through the Platform or via email. Continued use of the Services after such updates constitutes acceptance of the revised Policy.